STUDENTS | Household Profiles

Add/Edit Household Account

Household Accounts are a special type of student profile designed to group a number students who share the same household together under a common profile. All members of the same Household Profile will have certain information (such as address, main phone number, and other contact information) in common. Each student profile within a household account will contain information unique to each student. The Household Account also allows adult and youth students to share a common account.

 

Household Account functionality also allows students and staff members to select any student in a Household Account to register for a class, or multiple Household members for classes that allow quantity registrations. Additionally, Households can have emergency contact information associated with their account for use during registration for classes that require a release form.

 

 

Note: Searching for Household accounts and users associated with them using the Search function will also return those with “inactive” status.  There is an option to reactivate these, after which all their data and history will be restored.  

 

In order to effectively use Household Account functionality, you need to set up a Household Account profile:

There are two ways to create a Household Account profile:

 

 

  1. Click STUDENTS, household profiles.

  1. Click the Add a household action link from the Household Profiles screen.

 

 

The information screen below will be the same for Add a Household and Edit Household Profile.

 

 

  1. Click Submit.

 

Defining Terms

  • Login and password must be assigned by the staff member or student when s/he creates the account.  A user name must be unique. If necessary, the staff administrator can change it at a later time. If a particular user name is taken, Lumens will create a new user name. Lumens will not reveal anyone’s passwords, except if you have configured it to send automatic profile notices. See below to learn more about profile notices.

  • Password hint can be up to 50 characters long.

  • Identity Verification Question – This is a required field in which you select a question that will allow you to verify your identity if you forget your password.

  • Identity Verification Answer – This is the answer to the Identity Verification Question.  It must be alpha-numeric and a maximum of 50 characters.

  • Phone type, phone number and extension - Phone numbers must be entered in this format:  xxx-xxx-xxxx. You must enter the phone number and phone type.  An extension can be 4 characters long and can be entered only if there is a corresponding phone number. The phone number listed on the Household Account profile functions as the main phone number for the account.

  • E-mail - Enter only valid e-mail addresses, including an @ sign.  Do not enter your own e-mail address or fake e-mail addresses.  E-mail address is used to send class confirmations and in the instructor-to-student e-mail function. . The e-mail listed on the Household Account profile functions as the main e-mail for the account.

  • Mail preference - Use this column to indicate whether or not this customer wants to be included on your mailing lists.  Mail preference appears in the demographic and registration extracts, where you are responsible for using it to filter out those students that don’t want to receive your mailings.  Entering “No” will not prevent the student from receiving system messages, like e-mail class confirmations; or from being part of the catalog extract.

 

 

  1. Click Save Profile.

 

 

 

Note

  • User-name field will not be displayed for Students that already have e-mail address as their user-name where as additional validations will be performed when the e-mail field is edited.

  • An option will be provided  to make e-mail as user-name for Students whose e-mail address <> Username. The validations will be also performed accordingly.